Website Support Package

Key to the success of any website is the ongoing support from your web designer. Building a great website is one thing, maintaining it post-launch is another.

You may have heard stories of website owners literally pulling out their hair as their site is out of date, they can’t get hold of their web designer and nobody seems to care.

Here at Sharkfin Media we do care and the provision of ongoing website support is something that we pride ourselves on. There is always someone on hand to answer emails and chat on the phone to ensure that questions, web updates and changes are dealt with quickly and efficiently.

How We Help You

Typical support requests include:

  • Adding a new page to the website
  • Content changes to existing  web pages
  • Setting up new email accounts for new members of staff
  • Configuring a client’s PC or smart phone to send and receive email

Generally all email and website support requests are dealt with first thing in the morning. Clients are constantly surprised at the speed and efficiency that support requests are dealt with.

Our clients have the peace of mind that when help and website support is needed, Sharkfin Media is there.

Information Snippets

Social Media

Web Design Cornwall

Sit back, relax and let us do the work

Established in 2003, Sharkfin Media Ltd is one of Cornwall’s leading website design companies

Meet The Team

Jonathan Mallett - Web Design

Jon Mallett: Website Design

Danle Mallett - Photography

Dan Mallett: Photography

Jay Warren - Marketing

Jay Warren: Marketing