Privacy Policy
Last updated: 22 June 2026
This Privacy Policy explains how Sharkfin Media Ltd (“we”, “us”, “our”) handles personal information collected through our website, https://sharkfinmedia.com (the “site”). It should be read alongside our Cookie Policy, which lists the cookies we use.
The data controller is Sharkfin Media Ltd (company number 04930006), 60A Highertown, Truro, Cornwall, TR1 3QA.
Information we collect through the website
Information you give us. When you complete our contact form or sign up to our mailing list, we collect the details you provide — typically your name, email address, telephone number and the content of your message.
Information collected automatically. Our web server records standard technical information such as your IP address, browser type and the pages you view, for security and to keep the site running. We also use cookies and similar technologies — see our Cookie Policy for the full list.
Analytics and advertising tools. With your consent, we use tools that set cookies and collect information about how you use the site, including Google Analytics 4 and our WordPress-based analytics (powered by Matomo) to understand how the site is used, and Google’s advertising features for measurement. These tools may collect your IP address, device information and details of the pages you view. They operate only where you have given consent through our cookie banner, except where strictly necessary for security. You can change or withdraw your choice at any time through the cookie settings.
How we use your information, and our legal bases
- To respond to enquiries — we use your details to reply and deal with your request. Our lawful basis is our legitimate interest in responding to people who contact us, and/or taking steps at your request before entering into a contract.
- To send you our mailing list — where you have signed up, we send updates on the basis of your consent, which you can withdraw at any time by unsubscribing.
- For analytics and advertising measurement — we use the tools above to understand and improve how the site is used. Our lawful basis is your consent, given through the cookie banner and withdrawable at any time.
- To keep the site secure and working — we use server logs and essential cookies on the basis of our legitimate interest in the security and proper functioning of the site.
Who we share your information with
We share website personal information only where necessary, including with: our analytics providers (Google, and WPMU DEV for our WordPress-based analytics) where you have consented; our mailing list provider (Mailchimp) where you have signed up; our hosting and technical service providers; and others where required by law. We do not sell your personal information.
International transfers
Some of these providers, including Google and Mailchimp, may process personal information outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law (such as the UK extension to the EU–US Data Privacy Framework, or the International Data Transfer Agreement / Addendum).
How long we keep your information
We keep enquiry information only for as long as necessary to deal with your request and any reasonable follow-up, after which it is deleted or anonymised. Mailing list details are kept until you unsubscribe. Analytics data is retained in line with the providers’ standard retention periods.
Your rights
Under UK data protection law you have the right to access your personal information; to ask us to correct or delete it; to restrict or object to our processing; to data portability; and to withdraw consent at any time where we rely on it. To exercise any of these rights, please contact us using the details below.
Complaints
If you have concerns about how we handle your personal information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last revised.
Contact us
Sharkfin Media Ltd
60A Highertown, Truro, Cornwall, TR1 3QA
Email: [email protected]
Tel: 01872 274607